Terms and conditions

Who we are and what these terms cover

Filodos ("Filodos", "we") provides a service that shows where a vehicle or a phone is, records trips, and reports driving events. You can reach us at support@filodos.gr.

When you create an account, or when you tick the box to accept these terms, you agree to them. If you do not agree, do not use the service.

A business that uses Filodos for a fleet has a separate agreement with us. That agreement comes first for the fleet. The terms of a paid plan or a device purchase are shown when you buy.

The free test period

• From 1 December 2026 to 1 March 2027, personal phone tracking in the apps is free.
• The service is new. It can contain errors, it can stop for a short time, and we can change or remove a feature.
• We will tell you before the free period ends, and before we ask you to pay for anything. We will not charge you unless you agree to a paid plan.
• Devices, Family plans, and team plans are not part of the free period. They are paid.

Your account

• You must be 18 or older to create an account.
• Give true details. Confirm your email address when we ask you to.
• Keep your password secret. You are responsible for what happens under your account. Tell us at once if someone else uses it.
• One account is for one person. Do not share your sign-in details.

Do not use the app while you drive

Never look at or touch your phone while you drive. Do not use the map, the lists, or any other screen of the app while the vehicle moves. Stop in a safe place first. The law of your country on phone use while driving applies to you.

The app can limit some screens at higher speeds. This does not make it safe to use the app while you drive. You are responsible for safe driving at all times.

What the service cannot promise

• It is not an emergency service. Filodos does not call the police, an ambulance, or any other rescue service. In an emergency, call 112.
• A GPS position can be wrong or late. It depends on the signal, the phone, the battery, and the network. A trip, a speed, a warning, or a driving event can be missing or incorrect.
• Warnings, for example near schools or hospitals, are only an aid. They can be late or missing. Do not rely on them in place of your own attention.
• Do not use the service as the only way to protect a person, a vehicle, or property.

Sharing with friends

• You can add a friend by email. If you add a friend, you start to share your location with that friend. We then suggest that your friend shares back. Your friend decides.
• If your friend has no account, we send an invitation email on your behalf. Only add people who you know and who would expect the invitation.
• You choose what a friend sees. You can pause or end the sharing at any time. The friend then sees nothing.
• Share only your own data. Do not track a person who does not know about it and has not agreed. Secret tracking of another person can be a crime.
• A friend can only look. A friend cannot control your phone, your vehicle, or your account.

Fair use

Do not use the service to break the law, to harm or follow a person against their will, to harass anyone, or to attack or overload our systems. Do not try to copy the apps, to take them apart, or to get into data that is not yours. Do not put unlawful or offensive content into the service. We can limit or close an account that breaks these rules.

Your data

Our privacy policy explains what data we collect, why, how long we keep it, and your rights. Our servers are in the European Union. You can export or delete your data. To delete your account, follow the steps in the privacy policy.

Phone location is sent only while you switch on transmitting. You can switch it off at any time.

Our rights

The apps, the website, the name, and the logo belong to Filodos or to those who license them to us. These terms give you the right to use the apps for your own personal use. They do not give you any ownership.

Liability

We give the service "as is" during the test period. As far as the law allows, we are not liable for losses that come from the use of the service, from a wrong or missing position, warning, or event, from a stop of the service, or from your use of the phone while you drive. We are not liable for indirect losses.

Nothing in these terms limits your rights as a consumer under the law, and nothing limits a liability that the law does not allow us to limit.

Ending your use

You can stop at any time. Delete the app and ask us to delete your account. We can stop or end the service, or close an account that breaks these terms. If we end the service, we will tell you in advance when we can.

Changes and law

We can change these terms. When we do, we show the new version in the app and on this page, and we ask you to accept it. If you do not accept, you cannot continue to use your account.

The law of Greece applies to these terms. This does not remove the consumer rights that the law of your country gives you.